User vs Customer

Many services (especially web-based ones) offer both free and premium services and products. While there is a clear line between a free tool and a premium one (you’d remember paying for something), users tend to conveniently forget that fact when it comes to support. Let’s break down the differences… User A user, as you would User vs Customer

Websites Holding Your Info Hostage

I want to clarify upfront that all the points found throughout this article are not necessarily aimed at any company specifically. Although, I mention a few examples in part, it’s important to understand that they merely sparked the idea for this article and most of the information found throughout are simply my generalized observations from Websites Holding Your Info Hostage

NDA vs NCA

NDAs (Non-disclosure Agreements) and NCAs (Non-compete Agreements) are contracts often used together when someone new is brought into an “in-the-works” or sensitive project to protect the project’s ingredients and the owner or creator. Though, very commonplace, especially in web-based projects, it’s important to understand that these two contracts are entirely different. So, the next time NDA vs NCA

Free vs Free in Software

Lately, I’ve been researching different content and software licenses and the philosophies behind them. I was a bit surprised by my findings. First, I’ll explain the two different “frees”. Free Free Software — as in $0.00, costs nothing to download. This is the most common use. I’ll refer to as $free from here on out. Free vs Free in Software

The Customer is Always Right? Wrong.

In fact, the customer or end-user is often wrong. I imagine when the phrase was coined its intended purpose was almost purely marketing, as in to make the customer feel like they’re right even when they’re wrong. Not to be literally taken, although this I’m sure backfired in some cases. In the very least, this The Customer is Always Right? Wrong.

The Truth About Piracy

The majority of what most people probably “know” about piracy, likely comes from those annoying propaganda ads and FBI warnings found at the start of many DVDs. However, the truth, like with anything, lies in a bigger picture of the many different angles and perspectives and isn’t simply black and white. Let’s clear up the The Truth About Piracy

Is My Online Information Private?

No. At least, not completely. From text messages, phone calls and voicemail, email and IM chats, to search history, shopping habits, etc., your privacy is for the most part, an illusion. The only thing that is private is what’s inside of your head. Once you share something in any capacity, especially through technology, it is Is My Online Information Private?

Wikipedia vs Books

I’m sick and tired of people trying to discredit information found on the internet. That thought is, in and of itself, in fact, what is ignorant. Knowledge is knowledge, wherever it is found. Whether you read it in a fifty-year-old respected text book, on a Wikipedia page, or in a bathroom stall, words are words, Wikipedia vs Books

Story of the Internet Troll

Where in the real world, many people are average, boring, conservative consumerists, that dress alike and think alike, drive the same cars, and listen to the same music in an almost pathological “I’m completely normal and socially acceptable, so please don’t look at me or judge.” kind of way, the internet is a totally different Story of the Internet Troll

IE: What is it Good For? Absolutely Nothing.

What’s wrong with Internet Explorer? A better question, with a much shorter answer, would be: what’s right about it? Nothing. It’s proprietary Microsoft software, meaning there’s very little movement in innovation and usability. It’s as secure as Windows is (need I say more). Cross-browser-compatibility becomes a nightmare and a half. IE’s never even tried to IE: What is it Good For? Absolutely Nothing.